The Withdraw Now feature allows affiliates to receive funds at anytime before the payout date of the 25th. Below are commonly asked questions when trying to access funds via the Withdraw Now feature.
- When will funds be available if I choose to Withdraw Now?
- What If the Withdraw Now Button Is Not Working For Me?
- Is the Withdraw Now Feature Available in all Networks?
- Is the Withdraw Now Feature Available for all Payment Methods?
- My Payment or Tax Information Is Not Valid - Now What?
- How Do I Update My Withdrawal Threshold?
- What Is the Fee to Withdraw Now?
- What happens when I decline my Withdraw Now offer?
- Why Didn't I Receive My Payout Email?
WHEN WILL FUNDS BE AVAILABLE IF I CHOOSE TO WITHDRAW NOW?
Funds may take 24-48 hours for the ACH (electronic bank transfer) to process.
THE WITHDRAW NOW BUTTON IS NOT WORKING
Withdraw Now will not work if you are receiving payouts to a PayPal account. However, you can change your payment method at any time by accessing the 'Manage Payment and Tax Information' from the AvantLink interface.
IS THE WITHDRAW NOW FEATURE AVAILABLE IN ALL NETWORKS?
No. The Withdraw Now feature is only available for US and CA affiliates. The feature is not available for AUS affiliates.
IS THE WITHDRAW NOW FEATURE AVAILABLE FOR ALL PAYOUT METHODS?
No. The Withdraw Now feature is ONLY good for Bank Account payment methods. Your Payment Method must use the network Native Currency (USD in the US Network, CAD in the CA network), and your bank must be native to that network (US-based banks only in US network, Canada based banks only in the CA network).
MY PAYMENT OR TAX INFORMATION IS NOT VALID
If you haven't already setup your payment and tax information you will be prompted to do so and will be provided a link that will take you to the "Manage Payment and Tax Information" page.
If you have completed your payment and tax information but are still being told to fill out the information, it may be due to incorrect details.
To ensure that your account is set up correctly, navigate to your 'Payout History' page under the 'Account' tab. If you see the message in red below, then you will need to re-file your payment and tax details.
Additionally, you can contact our support staff (email@example.com) to review your account.
UPDATING PAYMENT THRESHOLDS
By default, we require at least $50 in your account in order to make any withdrawals. With the new Withdraw Now feature, we have made it possible to update your threshold to any of the pre-sets in the interface.
To set your threshold amounts simply navigate to 'Account' and select 'Business Settings'.
At the bottom of the page you will see 'Account Settings'. The 'Payment Threshold' drop down box will have all the pre-set threshold amounts you can choose from.
Simply choose the amount you want and select 'Update'.
Once you've updated the threshold and your commissions meet, or exceed, the withdrawal amount, you will then be able to withdraw the funds. If you select 'Withdraw Now' and haven't met your threshold, you will receive an error with the amount you will need to meet before you can withdraw.
To see what fees you will have to pay to receive your advanced money, simply hover over the "view fee" button when you receive the 'Offer and Terms' page.
When payouts are requested via the Withdraw Now feature, they will be reflected in a 'pending' status. If the offer is declined, the status will then be moved to 'processing' and the funds will distributed during the next automatic payout date (the 25th of the month). NOTE: Once a Withdraw Now offer is declined, there is no way update the offer. The funds will remain processing until payout.
I NEVER RECEIVED MY PAYOUT EMAIL
If you've checked your spam folder and don't see the email, you may have unsubscribed from Tipalti emails at some point in the past. Contact the Tipalti customer service team to resubscribe (firstname.lastname@example.org).
If you have any additional questions or concerns please contact email@example.com.