Having trouble logging in to your AvantLink account? Below are troubleshooting steps to help resolve your issues:
Are you using a new browser or computer?
Each time you login with a new browser or device you will be prompted to enter a verification code. You will need your phone or other Two-Factor Authentication device to do this.
Do you have an ad/pop-up blocker installed?
Turn off your pop-up blocker or whitelist AvantLink’s URL: www.avantlink.com.
Have you cleared your browser cache and cookies?
If you have turned off your pop-up blocker and you are still having trouble logging in, please try clearing your browser cache/cookies. Follow the steps in one of the following links to do this, depending on which browser you use:
- Chrome: Clear Chrome Cache and Cookies
- Safari: Clear Safari Cache and Cookies
- Edge: Clear Windows Edge Cache and Cookies
- Firefox: Clear Firefox Cache and Cookies
Forgot Your Password?
If you have forgotten your AvantLink login password, click the "Forgot Password" on the Login Screen. Don't See the link? Click here: https://dashboard.avantlink.com/login/forgotpassword
Having Issues with Your Phone Verification?
See our article Two-Factor Authentication/Phone Verification (2FA) for a complete review of the necessary set-up and troubleshooting steps.
Still having issues?
Please contact support@avantlink.com with screenshots of any error messages you may be receiving so we can best help resolve the issue.